Process Improvement Specialist - OIP

open positions

process improvement specialist

OIP is a fast-growing outsourcing company and a first-class provider of insurance outsourcing services to corporate clients throughout the USA, UK and Canada. OIP provides a stable environment where friendships are made and opportunities are equal for everyone. If you would like to work in an international environment and be in charge of making our business processes more efficient by developing and implementing business process improvements, this is the right place for you!

Qualifications

Faculty degree in Business, Engineering or related fields
Fluency in English, both spoken and written
Familiarity with the Lean and 6 Sigma methodologies – certification beneficial but not mandatory
Strong analytical skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements
Experience of the whole project life cycle, able to operate in the initial conceptual design stage, in the depths of system testing, and at each stage in between
Demonstrated ability to manage multiple projects efficiently in a dynamic environment
Meticulous and thorough task approach
Excellent knowledge in the use of the current Windows Operating System, Office Package, and Google Application tools as well as Project Management Tools (Miro, Trello, Jira)

Responsibilities

Collecting and analyzing process data to initiate, develop and recommend business practices and procedures that focus on enhanced program quality, increased productivity, and reduced cost
Developing a plan to implement changes – participates in planning improvement projects, their timelines, implementation, and expected results
Leading implementation and mentoring workforce to improve their skills and knowledge
Reporting on progress of the projects and monitoring the results of the changes to ensure they are working
Making continuous improvements and adjustments to maintain efficient operations
Working with all organizational teams in all departments to identify problems, analyzes information, and develop and implement process solutions
Working closely with the employees in operations to help them adjust to changes, grow their skills, and improve their knowledge

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