A while back, when OIP was preparing for ISO 27001 certification, we also developed detailed disaster recovery and business continuity plans. Even though at that time, a widespread epidemic was not something we ever thought we would live to see happen, we put those plans in motion when the global pandemic was announced. We have been following an internally developed checklist that calls for action after “trigger events”, such as when the WHO announced the global health emergency, when the first case appeared in the US/Europe/Croatia/Serbia, etc.
Our teams have been moved to work from home as of March 2020, experiencing no business interruption. With the secure home office setup, in compliance with ISMS standards, we continued providing our customers with exceptional service through these uncertain times, as true partners.
In spring 2020, when the state of national emergency lifted, we had our offices reopen and equipped based on COVID regulations, providing our employees with a safe environment to work from. Employees who select to work from the office sit at least 6 feet away from each other, and there are enough masks and sanitizers available for everyone to use. The others are working from home until the situation is stabilized worldwide.
As we enter the New Year, with hopes that soon enough we will leave the Coronavirus behind us, we are staying flexible making sure the needs of both our clients and employees are met.