We started using OIP in 2014 with one assistant. We were so impressed with the quality of work we added more assistants (11 total) and increased the level of work assigned from level 1 to level 4. Before OIP, our underwriting assistants were struggling to keep up with the increased workflow, but after adding just one assistant, we noticed a difference immediately. They are professional, helpful, and learn new tasks quickly due to the advanced training process. We appreciate and value our OIP assistants!