Our company partnered with OIP in early 2019 for policy issuance and inspection reviews. Our policy issuance turnaround went from an average of 30+ days to 8 days. This very noticeable improvement has increased our level of customer service to both our retail agents and the carriers we represent. OIP has brought consistency to our issuance and inspection review procedures. They always take time to listen, to provide feedback, and make adjustments to workflow for efficiency and accuracy.
Jencap – M.J. Kelly Company