Are you determined to automate cumbersome processes, allowing your staff to focus on producing business and building relationships? If you’re looking for a reputable partner with strong Insurance and InsurTech expertise, then we should talk.
We lead the industry in efficiently processing non-revenue generating tasks and effectively handling entire back-office procedures.
Our client portfolio:
OIP is not only the E&S Industry leader in Knowledge Process Outsourcing, but also the TOP-Rated Quality Solution Provider and Technology Specialist.
We’ve combined underwriting experience from the US with entrepreneurial and skilled talent from Serbia to become experts in KPO and InsurTech services ensuring a continuously growing client base. Our partnerships span the globe from the US to the UK and most recently into Canada, with expansions into new markets and territories on the horizon!
Why do we stand out? Easy… Our People. OIP was built on the fundamental idea of growing the people so they can grow the business. And nearly a decade later, it still rings true. Our company believes in having genuine client relationships, consistently producing impeccable quality, and fostering a culture that thrives from continuous learning and development. Our employees are all highly educated with diverse backgrounds, fluent in multiple languages, with English being primarily spoken in the office, and have formal training from the American Insurance Academy.
Get to know us!
(We’re pretty great!)
We partner with our clients to provide Underwriting Support and InsurTech services based on each client’s unique need. Working remotely, from the heart of Europe, our staff operate as an extension of our clients’ office staff. Years of industry experience, coupled with the vast knowledge and sound judgment of our employees, positions us to confidently act on behalf of our partners, efficiently executing simple to highly complex tasks with precision.
With our assistance, offered in dual shifts, our clients’ business is handled nearly ’round the clock. Our proprietary smart technology augments the staff, providing assurance that tasks are completed with precision and speed. This exclusive service combination has largely contributed to the strides we’ve made in the KPO segment. Our partners have come to expect substantial time and cost savings from our services, but they most value the high quality underwriting support and InsurTech services that make our partnership a gamechanger in their day-to-day business.
Some of the key benefits of partnering with OIP, as outlined by our valued clients:
“Necessity is the mother of invention.” This proverb certainly resonated with Bevin Beatovic when first contemplating OIP’s formation. Having a successful career in the industry, knowing all processes and pain points, made it evident there was room for improvement. This understanding along with the support of deep-rooted industry relationships laid the foundation for the company’s pillars: partnership, service excellence, and knowledge. Focusing on quality over quantity was only the beginning in differentiating OIP from other outsourcing entities. The drive to understand the root of each client’s issue and offer a cost-effective, time-saving solution, has led to OIP leading the industry in knowledge process outsourcing.
Not to rest on laurels, the passion for continued education inspired the AIA, an educational institution crafted for future employees. The extensive training ensures OIP’s staff is well educated on the entire policy lifecycle pertaining to all relevant insurance topics. Their training doesn’t end there; post-graduation leads to more diverse training encompassing insurance topics, business and communication etiquette, and IT applications. AIA has proven its commitment to providing a superior education to the insurance professionals who are shaping the future of the E&S industry.
We take pride in being a trustworthy partner, and believe in full transparency at every step of our journey. Clients choosing to partner with OIP can expect a smooth transition from initial introductions to active production in a just a few short weeks!